Does size matter for a technical author?

Does size matter for a technical author?

“If your user assistance is too brief, you may also face problems. You may save the translation costs on the one hand, only to see them reappear in the other: via more calls to your support desk.”

Gordon

Currently a Technical Information Manager, based in Scotland (yeah, I'm a Documentation Manager), I'm interested in all things technical communications related, particularly focussed on software development. I'm also a BIG advocate of Web 2.0 ideas.

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