UAX User Assistance Experience: New column and lessons from the Dobro.
a common learning pattern [is]:
- This is easy.
- This is hard.
- This is easy.
So how does user assistance help move a user from the naive “this is easy” to the expert “this is easy”?
UAX User Assistance Experience: New column and lessons from the Dobro.
a common learning pattern [is]:
So how does user assistance help move a user from the naive “this is easy” to the expert “this is easy”?