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usability
Content Theory: Sheep and Chaos — MK Anderson
Content Theory: Sheep and Chaos — MK Anderson. Keith Anderson writes about the need for technical communicators to focus on user needs and the user experience as their starting point. Does DITA fulfill this focus? Not in the eyes of the user. Users want better search and social networking.
Write Articles, Not Blog Postings (Jakob Nielsen's Alertbox)
Write Articles, Not Blog Postings (Jakob Nielsen’s Alertbox). I saw this link from Ivan Walsh. Jakob Nielsen argues that you should write long, in-depth articles on your blog rather than short posts that mostly link to other blogs. If you publish articles, you provide value to your readers and better establish your brand.
Paving the Road to a User Utopia
Paving the Road to a User Utopia
Top 10 Information Architecture Mistakes
Top 10 Information Architecture Mistakes
Complexity, inconsistency, hidden options, clumsy UI mechanics, and more.
Documentation as a Tool for User Centered Design
Documentation as a Tool for User Centered Design
Recording of Similar David Pogue Keynote Found | STC WDC Blog
Recording of Similar David Pogue Keynote Found | STC WDC Blog.
UX Watercooler – A professional meeting space for those interested in user experience design
UX Watercooler – A professional meeting space for those interested in user experience design.
Form and function by Communications from DMN
Form and function by Communications from DMN.
Living Documentation: The Future of Technical Writing | PoeWar
Living Documentation: The Future of Technical Writing | PoeWar.
Documentation Usability: A Few Things I’ve Learned from Watching Users | I'd Rather Be Writing – Tom Johnson
Documentation Usability: A Few Things I’ve Learned from Watching Users | I’d Rather Be Writing – Tom Johnson.
One Man Writes: Revisiting the basics
One Man Writes: Revisiting the basics
Gordon McLean reminds us of the importance of putting users first.
Usability Post » Usability Tip: Use Verbs as Labels on Buttons
Usability Post » Usability Tip: Use Verbs as Labels on Buttons
Functioning Form – Why Designers Fail
Functioning Form – Why Designers Fail
UIE Virtual Seminar: Usability Tests in the Wild
UIE Virtual Seminar: Usability Tests in the Wild.
InfoVis Keynote: Command Post of the Future – information aesthetics
InfoVis Keynote: Command Post of the Future – information aesthetics.
Interesting description of usability testing on a military system: “Jake noted that his users were extremely smart and resourceful, which ironically made testing tricky. Given simple tasks, users were too good at figuring out even hard-to-use software. To get around this, users were given extremely difficult [...]
Lessons in interface design from Apple by Communications from DMN
Lessons in interface design from Apple by Communications from DMN.
Evaluating Online Help
Evaluating Online Help — a Set of Criteria
Research-Based Web Design & Usability Guidelines
Research-Based Web Design & Usability Guidelines.
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